Placing an Order
If you are not sure how to place an order, please read this 1st.
- We do not take phone orders as orders need to placed through the web site, for ease of processing
- If you need a special sized or odd item, Please contact by email 1st for a quote. ( I do not do quotes over the phone)
- Normal items that are on the web site, Work out the quantity that you require, change the amount in the box next to the item and then push the button marked " ADD TO CART".
- For special items that have been quoted on, follow the instructions I have sent you.
- Once done shopping, Push the button at the top marked " VIEW CART" this will take you into check out.
- In here all you need to do is follow the instructions on what you need to fill out, this is also the area that has a box for leaving your special instructions to me for quoted items IF YOU HAVE FILLED OUT ANY SPECIAL INSTRUCTIONS, DO NOT USE THE BACK BUTTON, AS THIS WILL WIPE OUT THE SPECIAL INSTRUCTIONS THAT YOU FILLED IN AND YOU WILL NEED TO REDO.
- Once filling out the 1st page with all your details, you then go to the next page for payment, you fill this out on how you have selected on how you wish to pay, eg paypal, d/d.
- Thats it, easy, done and dusted ( and you thought it was going to be hard).
- Please note 99% of items we make to order, so please don't expect to come out and have the item in stock.
- If you require something urgent ( and are serious about it) then please contact us and select Express Postage ( this allows us more time to make and aust post to deliver)
Freight Costs and Delivery
Once you place the order, the program will work out the postage cost via Australia Post, this is done automatically
All items ordered are Posted via Australia Parcel Post,Items will be sent approx 4 Business Days after payment is received, this allows time to manufacture your item/s ( this depends on how busy we are), this is a guide only, normally we can get the item/s out in a couple of days, depending on work load.
International orders are delivered via Air Mail ( 7-10days ) unless otherwise requested (express). The freight costs shown on this site are used as a guide only, larger orders that fall outside Australia Post's standard parcel sizes will incur an additional fee. In a situation where this occurs, a confirmation e-mail will be sent advising the purchaser of the total cost of the items, including shipping and requesting confirmation of the order. Payment must be received within 3 working days, otherwise the order will be cancelled.